Refund policy

All sales are final. We do not accept returns or offer refunds.

We may offer exchanges under limited circumstances — such as if you receive a defective item or an item that does not match your order. This policy exists because, for health and sanitation reasons, once jewelry has been worn or handled, it cannot be resold. We kindly ask that you take your time when selecting your pieces to ensure you choose what feels right for you.

If you encounter an issue with your order, please email us at taorystudioco@gmail.com within 14 days of receiving your order. Please include:

• Your order number

• A photo of the defective or incorrect item

• A brief description of the issue

Items approved for exchange must be unused, unworn, undamaged, and returned in their original packaging. Customers are responsible for all return shipping costs.

Due to the delicate nature of our jewelry, breakage caused by wear and tear or improper handling is not considered a defect. However, we understand that each situation is unique and will do our best to assist you.

Thank you for understanding and supporting a small handmade business — your trust and care mean the world to us.